Managing memorials in the portal
For funeral homes: creating a memorial, what active and archived mean, and how to extend and reactivate.
In this article
Creating a new memorial
Go to Memorials and create a new memorial. You follow a short wizard:
- Details of the deceased (name, dates, photo).
- A web address for the memorial.
- The plan, and with it the period.
The family then gets access and the memorial can fill up with photos, videos and memories.
Active or archived
Every memorial has a period:
- Active: the memorial is accessible and fully usable.
- Archived: the period has ended. The memorial is no longer visible, but the data is kept for another 6 months.
Extending and reactivating
- You can extend an active memorial at any time, from 1 month, via the settings of that memorial.
- You reactivate an archived memorial by extending it by at least 3 months. Everything is then available again straight away.
- If an archived memorial isn’t extended within 6 months, all data is permanently deleted. Managers receive warning emails in good time.
Access to the memorial
Memorials are private. Visitors request access via the share link or a QR code; the managers chosen by the family approve or decline requests.
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