How can we help?

What Remoria is, getting access and creating a memorial.

• Visiting a memorial What Remoria is, what to do with a QR code or link, and how to get access to a memorial. →
• Getting started with a memorial How to get into a memorial, where to find everything and how to switch between memorials. →
• Creating a memorial yourself How to create a memorial yourself on remoria.eu, what details you need and what the plans cost. →
• Frequently asked questions Short answers to common questions, such as whether you need an app and which languages Remoria supports. →

Adding photos and videos, creating albums and ordering a photo book.

• Adding photos and memories Add photos and videos to a memorial, create albums and put memories in the right order. →
• Managing memories Which memories you can add, how albums work and who can manage or delete memories. →
• Creating and ordering a photo book Turn the photos in the memorial into a printed photo book. Choose a theme, put the book together and order it. →

Improving, colourising and animating old photos.

• Improving old photos with the AI-wallet Sharpen old photos, colourise black-and-white pictures and repair scratches with the credits in your AI-wallet. →

Giving family and friends access to the memorial.

• Inviting people to a memorial Invite family and friends by email, QR code or share link, and approve access requests. →
• Managing access and roles For managers: approving access requests, removing access and getting help with a role. →

How long a memorial stays online and how to extend it together.

• Extending a memorial What happens when the period ends, how everyone can contribute to an extension, what it costs and how to reactivate an archived memorial. →

Your account, payments and who can see what.

• Account, logging in and password When to create an account, what to do if you forgot your password and why you might not receive emails. →
• Privacy and security Who can see your memorial, what happens to photos and data, and how secure payments are. →

Sending messages and photos to the funeral home that supports you.

• Messaging the funeral home Does your memorial run through a funeral home? Send them a message or photos for the slideshow or memorial card. →

Logging in, managing memorials for families and adding team members.

• Remoria portal basics For funeral homes: what the partner portal is, how to log in and where to find everything. →
• Managing memorials in the portal For funeral homes: creating a memorial, what active and archived mean, and how to extend and reactivate. →
• Team members and permissions For funeral homes: invite colleagues to your portal and decide what each person can do. →

Exchanging messages and photos with the managers of a memorial.

• Messages with families For funeral homes: exchange messages and photos directly with the managers of a memorial. →